Terms & Conditions

Terms & Conditions

Clear, simple terms about privacy, orders, delivery, and your rights.

1) Privacy Commitment

Metric Milestones is committed to protecting the privacy of our website visitors and customers. We respect the importance of privacy and take appropriate measures to keep your personal information secure.

We will not sell or rent your personal information (such as your name, address, email address, or payment details) to third parties.

Payment Security

We do not store credit card details on our servers. Payments are processed securely by trusted third-party payment providers.

2) Your Consent

By using our website and placing an order, you consent to the collection and use of your information as described in our policies, including for:

  • processing orders,
  • providing customer support,
  • preventing fraud, and
  • meeting legal obligations.
3) Communication & Marketing

If you have made a purchase from our store, we may occasionally email you about product updates, news, or special offers.

You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing email.

Please note: We may still contact you with essential service emails related to your order (e.g., order confirmation, shipping updates, refunds).

4) Checking & Updating Your Details

If you wish to verify, update, or request a copy of the details you have submitted to Metric Milestones, you can contact us at: support@metricmilestones.com

5) Orders & Availability

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order, including where:

  • an item is out of stock,
  • pricing or listing information is incorrect due to an error, or
  • we suspect fraudulent activity.

If we cancel your order after payment has been taken, you will receive a full refund to your original payment method.

6) Pricing

Prices are shown on the website and may change at any time. Any changes will not affect orders that have already been confirmed.

7) Delivery

Estimated delivery times are provided as a guideline only. We are not responsible for delays caused by courier services, customs processes, or circumstances outside our control.

For international orders, you may be charged import duties and taxes by your local authorities. These charges are the responsibility of the recipient.

8) Returns & Refunds

Our returns policy is 14 days from delivery for eligible items. Returns must be requested before sending anything back. For full details, please refer to our Returns Policy.

9) Intellectual Property

All content on this website (including text, designs, logos, and images) is owned by or licensed to Metric Milestones and may not be copied, reproduced, or used without permission.

10) Liability

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so. Otherwise, to the maximum extent permitted by law, Metric Milestones will not be liable for indirect or consequential losses arising from the use of our website or products.

11) Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be effective once posted on this page.

12) Contact Us

If you have any questions about these Terms & Conditions, contact us at: support@metricmilestones.com